Privacy Policy

Last updated: 14 December 2025

Housepitality Pte Ltd (“The Cocktail Office”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, reservation systems, advertising, and at our venue.

1. INFORMATION WE MAY COLLECT

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Name
• Email address
• Phone number
• Reservation and booking details
• Communications with us (e.g. enquiries or feedback)

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited and interaction data
• Cookies and similar tracking technologies

2. HOW WE USE YOUR INFORMATION 

We use your personal data for purposes including:

• Managing reservations and bookings
• Communicating with you regarding your visit or enquiries
• Providing customer service and responding to requests
• Improving our services, website, and guest experience
• Marketing and promotional communications (where permitted)
• Analytics and advertising performance measurement

3. ADVERTISING, ANALYTICS AND COOKIES 

We may use third-party services such as:

• Google Ads
• Google Analytics
• Meta (Facebook / Instagram) advertising tools

These services may use cookies or similar technologies to help us understand user behaviour, measure advertising effectiveness, and deliver relevant advertisements.

You can choose to disable cookies through your browser settings, though this may affect certain website functions.

4. DISCLOSURE OF PERSONAL INFORMATION 

We do not sell your personal data.

We may share your information with trusted third parties only where necessary, including:

• Reservation and booking platforms
• Marketing and analytics service providers
• IT and website service providers

All third parties are required to protect your data and use it only for specified purposes.

5. DATA PROTECTION AND RETENTION 

We take reasonable steps to protect your personal data against unauthorised access, collection, use, disclosure, or loss.

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. YOUR RIGHTS

Under the PDPA, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Withdraw consent for certain uses of your data (subject to legal and operational limitations)

Requests can be made using the contact details below.

7. CONTACT US 

If you have any questions, requests, or concerns regarding this Privacy Policy or our handling of personal data, please contact us at:

Housepitality Pte Ltd
Email: info@housepitalitysg.com

8. UPDATES TO THIS POLICY 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.